Shipping

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1. CIAO JIH ships everywhere, world-wide. As long as you have a shipping address linked to your payment, we will ship. We do not ship to addresses that are not linked to your PayPal or credit card. So make sure you have the correct address tied with your payment. We will not accept requests to ship to alternate shipping addresses.

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2. Only $7 Shipping.* Whether you order one small set of propellers or five complete builds, the cost of shipping is $7 per order. We are not responsible for customs fees.

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3. If you decide to place a second order to add to your first order, the $7 duplicate shipping fee will not be refunded. This is because we take shipping quickly very seriously. Orders are often packed and labeled within one hour after they are received. Adding to your order often means wasting shipping labels and packaging material. As such, shipping fees are not refundable and multiple orders are subject to multiple shipping charges.

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4. You will be notified when your order is shipped. If you order parts, shipping usually takes place on the same day or the following day (not including weekends). 

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5. The tracking system for the $7 shipping worldwide does not always work very well. It may take a while before the tracking status is updated. Sometimes, it is not updated until after the items are received. But the shipping method itself is highly reliable. The tracking number may or may not be traceable through your own country's postal service. For international orders, shipping time usually varies between 7 and 14 business days. This is not always the case, however. Delays do occur, often due to national holidays. If you do not have your order within 20 business days, you may contact us. But please check with your local post office first, to see if they are holding it due to failed delivery attempt.

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6. All orders require signature upon delivery so someone will need to be home when your order is delivered.